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To make sure that all of our members can safely and easily access their accounts, our support team is available 24 hours a day, 7 days a week.
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If you want to go even further, you can self-exclude for at least six months. Short-term timeouts let you stop using the site without actually closing your account. You can get to these features right from your profile, and our support team is ready to help you with any questions or extra help you might need.
Our platform has a strict "no-under-18" policy to follow UK law and keep young people from using casino services. We make sure users are who they say they are during the sign-up process by checking their credit history and public records to see how old they are.
Players who can't show valid ID that shows they are over 18 will still not be able to access the game or do any of its activities. As we explain on our page about responsible gaming, parents and guardians should use parental control software to keep their kids safer at home. All of these safety measures work together at Gala Bingo Casino to make it a safe place for all players. Our processes are always being changed to keep up with new laws and customer feedback.
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For a smooth casino experience at Gala Bingo Casino, the frequently asked questions (FAQ) section covers everything from how to use bonuses to what to do if games don't load properly.